Privacy Policy
Effective Date: November 29, 2025
We operate The Logger (“the Service”). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and Service.
1. What We Collect
- You give us: name, email, company, password, billing info, content you upload, support messages
- Automatically: IP address, browser/device info, usage data (pages viewed, features used), cookies and analytics
- From third parties: OAuth providers (Microsoft), payment processors, public business data providers
2. How We Use It
- To deliver, maintain, and improve the Service
- To process payments and prevent fraud
- To provide customer support and send transactional emails
- For product analytics and development
- To send marketing communications (with consent or legitimate interest)
- To comply with legal obligations and protect our rights
3. Cookies & Tracking
We use cookies and similar technologies for functionality, analytics, and marketing. You can manage preferences through browser settings.
4. Who We Share With
| Category | Example Providers |
|---|---|
| Hosting & storage | Microsoft, SmarterASP.NET |
| Payments | Stripe |
| Analytics | Microsoft Clarity |
| Support & communications | NA |
| Legal authorities | When required by law |
| Business transfers | In case of merger or acquisition |
We never sell your personal data.
5. How Long We Keep Data
- Account data → while active + 6 months
- Billing records → 7 years (legal requirement)
- Analytics data → max 26 months
- Support tickets → 3 years
Afterward, data is securely deleted or anonymized.
6. Your Rights
You can request to access, correct, delete, export, restrict, or object to processing of your data. You may also withdraw consent and opt out of marketing.
California residents: we do not “sell” or “share” personal information under CPRA.
Contact us at privacy@sevenfescue.com — we respond within 30 days (45 days maximum). You may also file a complaint with your local data protection authority.
7. Security
We use encryption, access controls, and regular security audits. No method is 100% secure, but we follow industry best practices.
8. Children
Our Service is not intended for anyone under 16. We do not knowingly collect data from children.
9. Changes to This Policy
We will notify you of material changes via email or in-app notice.
10. Contact Us
Email: privacy@sevenfescue.com